Power Tools Service and Repair Technician

Boston, Massachusetts, United States | FSC - Boston | Full-time


About Makita USA Inc.:

Makita is a worldwide manufacturer of industrial quality power tools and offers a wide range of industrial accessories. Makita utilizes leading-edge technology and innovation to engineer tools that are more compact with less weight yet deliver industrial strength power and results. Makita’s extensive line of cordless lithium-ion tools includes 18V LXT® Lithium-Ion, 18V Compact Lithium-Ion®, and 12V max Lithium-Ion Other best-in-class products include rotary and demolition hammers and saws equipped with Anti-Vibration Technology™ (AVT™), 4-Cycle outdoor power equipment, Super Joint System (SJS) grinders, miter saws engineered with Deep and Exact Cutting Technology (DXT), and more. Makita U.S.A., Inc. is located in La Mirada, California, and operates an extensive distribution network located throughout the U.S.

Position Overview:

As a Service and Repair Technician you will be responsible for the repair and maintenance of electric, gas, cordless, and pneumatic power tool equipment by performing the following duties.

 Essential Job Duties:

  • Prepare tools and part orders for shipment as required
  • Visually inspects and tests machinery and equipment.
  • Dismantles defective machines and equipment and installs new or repaired parts.
  • Troubleshoots and identifies malfunctioning or inoperative equipment,
  • Assembles and tests tools for specified performance.
  • Notify customers of repair estimates, completed repairs, and orders ready for pick up
  • Assists in maintaining appearance of facility in professional, clean, and organized manner, consistent with Makita’s brand image, on a daily basis.

Applicant Qualities Desired:

  • Identifies and resolves problems in a timely manner
  • Develops project plans
  • Completes projects on time and budget
  • Responds promptly to customer needs
  • Bilingual a plus. (Spanish preferred)
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Proficient in basic computer skills.

Education/Experience Desired:

  • High School Diploma / GED required.
  • Associate’s degree (A.A) or equivalent from 2 year college or technical school; or 1 year related experience and/or training; or equivalent combination of education and experience.
  • Minimum of two years previous experience repairing electric, pneumatic, and gasoline tools and equipment.
  • Clean Driving Record

Company Benefits:

  • Medical/Dental/Vision/Life Benefits
  • 401(k) Plan
  • Paid Time Off & Holiday Pay
  • Education Reimbursement


Equal Opportunity Statement

The Company is an equal opportunity employer and makes employment decisions on the basis of merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical (including genetic characteristics or cancer diagnosis), actual or perceived sexual orientation, or any consideration protected by federal, state or local laws. All such discrimination is prohibited. Additionally, the Company will provide registered domestic partners with all rights and benefits as required by Law. The Genetic Information Nondiscrimination Act of 2008 (GINA) prohibits employers from requesting or requiring genetic information of an individual or family member of the individual. The Company is committed to complying with all applicable laws providing equal employment opportunities.